Logistics — Reverse Logistics Management
Your Reverse Supply Chain is full of opportunities. In fact, getting goods back into the supply chain can be just as important as getting goods out the door. CRL will help you understand and manage the entire returns process across multiple channels to give you control of your reverse supply chain.
Product and shipping information needs to be tracked, stored, referenced and reported—and easily accessed so that you can process customer credits efficiently. You must control which products are accepted for return and how they are sent back. You'll know what returned products to expect and can allocate resources to get them back on the shelf, to the appropriate supplier or to scrap inventory.